Prosper Investing Support Help

Our Company

• How does Prosper make money?
• Where can I review Prosper's financial statements?
• What is a "loan through Prosper" and who originates it?

 

Investing Overview

• How does investing through Prosper work?
  
• What are Prosper Ratings?
• Does Prosper provide access to APIs for investing?
• How do I invest in loans using my online Prosper account?
• For what purposes do borrowers request loans through Prosper?
• Can Prosper modify the terms of a borrower's loan?

 

Verification

• How does Prosper work to prevent borrower fraud?
  
• How does Prosper verify the identity of a borrower?
• How does Prosper verify a borrower's income or employment?

Eligibility

• Can I open a joint investment account with Prosper?
• Who can invest on Prosper?
• What states are open to investors on Prosper?
• Can I invest my individual retirement account with Prosper?
• Can foreign investors participate on Prosper?
• What types of investing accounts can I open with Prosper?
• What are Financial Suitability Requirements?
• Do you allow institutional investors to purchase notes?
• Is there a minimum investment required?
• Do I need to remove a security hold on my credit file to register with Prosper?

 

Individual Retirement Account (IRA)

• Can I invest through Prosper using an individual retirement account?
• Every time I enter my IRA information in the application and select Submit, it takes me to browse the listing page. Why?
• What is the advantage of opening a Prosper IRA?
• What is the minimum requirement to open an IRA account?
• Who is the custodian for Prosper IRA accounts?
• Is there a fee to maintain a retirement account with Prosper?

 

Transferring Funds

• How do I transfer funds to and from my investment account?
• What is the minimum amount I can transfer out of my investment account?
• Can I fund my investment account with a wire transfer?
• Does Prosper accept checks from investors?
  

Account Activity

• How can I download my Prosper account activity?
• How often is my return updated?

 

Loan Repayment

• Is it guaranteed that Notes will be repaid?
• What happens if a borrower makes an additional loan payment or pays off a loan early?
• What happens if a borrower is late on a payment?
• What does it mean if one of my investments has "charged-off?"
• Can a borrower prepay their loan?
• Where can I download data about loans through Prosper?
• What happens if a borrower files for bankruptcy?
• What happens if a borrower passes away during repayment?
• How are payments allocated to a borrower's loan balance?