Cardholders can make payments in the following ways:
- Through your online account
- Through the Prosper® Card app
- By giving us a call
- By mail
Online and App Payments
Log into your account online or in the Prosper® Card app.
Select Pay Card to make a payment. From there, you can pay your statement balance, your current balance, your minimum payment due, or a custom amount. You can make a payment for that day, schedule payments up to 31 days in advance, or enroll in AutoPay to never have to worry about missing a payment due date.
Payments made by 5 PM ET will process the same day. Depending on your bank, payments may take a few days to post to your bank account.
Payments by Phone
You can pay over the phone using our automated payment service 24 hours a day, 7 days a week, or by speaking with a member of the Prosper® Card customer service team Mon–Sun, 8 AM–10 PM ET. To pay by phone, give us a call at 800-903-4697.
Payments made by 5 PM ET will process the same day. Depending on your bank, payments may take a few days to post to your bank account.
Payments by Mail
Before mailing your payment, make sure to write your name and your Prosper® Card account number on the check, cashier's check, or money order.
To pay by mail, make your payment to Prosper® Card, and send it to the appropriate address below.
Standard Mail (Usually arrives in 7–10 days)
Prosper® Card Services
P.O. Box 650078
Dallas, TX 75265-0078
Expedited Mail (Usually arrives in 1–2 days)
Prosper® Card
Attention: Lockbox 650078
3000 Kellway Drive, Suite 120
Carrollton, TX 75006
Please know we can refuse to accept certain payments at our discretion.
We cannot accept the following payment methods:
- Debit card payments
- Pre-paid debit card
- Cash
- Credit card
- Wire transfers
- Mobile payments (i.e. PayPal, Square, Venmo, CashApp, Zelle)
- Digital wallets (i.e. Apple Pay, Google Pay)
- Bitcoin