How does a cardholder make a payment toward their Prosper® Card?

Cardholders can make payments in the following ways:

 

Online Payments

To make a payment online, you'll first have to register for an online account at http://www.prospercards.com/. If you've already registered, you won't need to register again.

Once registered, you can log into your account and make a payment by selecting Payments. From there, you can pay your full balance or your minimum payment due, enroll in AutoPay, and more.

App Payments

To make a payment using the My Prosper Card app, you will need to download the My Prosper Card app from the App store or Play store, and register for an online account. If you've already registered, you won't need to register again.

Once registered, you can log in to the app and make a payment by selecting Pay Balance. From there, you can pay your full balance or your minimum payment due, enroll in AutoPay, and more.

Payments by Phone

You can pay over the phone by using our automated payment service 24 hours a day, 7 days a week, or by speaking with a member of the Prosper® Card customer service team between Monday through Friday, 8am–8pm EST.

To pay by phone, please give us a call at (800) 903-4697.

 

Payments by Mail

Before mailing your payment, make sure to include your name and your Prosper® Card account number written on the check, cashier's check, or money order.

To pay by mail, make your payment out to Prosper Funding, LLC, and send it to the appropriate address below.

Standard Mail (Usually arrives in 7–10 days)
Prosper Card Services
P.O. Box 650078
Dallas, TX 75265-0078

Expedited Mail (Usually arrives in 1–2 days)
Prosper Card
Attention: Lockbox 650078
3000 Kellway Drive, Suite 120
Carrollton, TX 75006

 

We cannot accept the following payment methods:

  • Debit card payments
  • Pre-paid debit cards
  • Credit cards
  • Wire transfers
  • Mobile payments (i.e. PayPal, Square, Venmo, CashApp, Zelle)
  • Digital wallets (i.e. Apple Pay, Google Pay)
  • Bitcoin
  • Cash

 

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